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Control Centre FAQ


Chat with attendees!

  • Attendees will be able to live chat with sponsors by visiting your company profile and clicking on the Chat with Booth Rep button.
  • How to Participate
    • Only exhibitor staff under your company will be able to answer chats.
    • After registering, you will receive an email confirmation with a login link to the Exhibitor Chat Center and an access code to login with.
    • Once logged in, set your availability status so that you can receive chats.
  • Receive and answer chat messages
    • When an attendee starts a chat, the chat message will be listed in the Exhibitor Chat Center, and it is up to you to answer them by clicking on the blue View button and responding.
    • You will only receive an email message if you do not have the Exhibitor Chat Center page open and you have set your availability to “I am available to chat”.
    • We advise keeping a dedicated browser tab open so that you can review each chat, and see the notifications at the top of your browser tab.