Frequently Asked Questions

Click on the titles below to view FAQs related to the topic.

Where do I find my CE certificate?
Your CE certificate will generate within 24 hours and you’ll find it on the Certificate tab in the session details view. You’ll be able to download the certificate and use it to self-report in your CE record.

CE certificates will only be displayed for the sessions that you attended live.

What time zone will the sessions be presented in?
All sessions will be presented in Eastern Standard Time (EST). 

Click here to download the conference guide.

Click on the titles below to view FAQs related to the topic.

Technical Requirements

What browser should I use to watch the Virtual Conference?
To ensure the best viewing experience, make sure you have the latest versions Google ChromeFirefoxEdgeOpera, or Safari

Click to here run the Pre-Live ZOOM Test
Please also make sure that you’ve upgraded to the latest version of Zoom by visiting zoom.us/download

What can I do to ensure an optimal viewing experience?
Disable your pop-up blocker. If you’re having bandwidth issues, use a hardwired Internet connection if possible. Ensure your computer or speaker audio is activated. 

What if I have other technical issues? 
During conference hours we will have Live tech support available in the lower right corner of the site.  Please chat us your issue and we will do our best to help.

What if I am not seeing the green join presentation button?
First, make sure you added the session to your agenda as per the above. if you have added the session to your agenda, and are still not seeing the green join presentation button, your browser might be cached on your device. You may need to clear your browser’s cache on the join page. To do so log out and back in, if that doesnt work try the following:

On Windows: ctrl + F5
On a Mac/Apple: Apple + R or command + R
On Linux: F5

Session Recordings

When will presentations be available after the conference for download?
All session recordings will be available April 1 and will be hosted by VIN/VSPN. All registrants of the OAVT 2022 Conference will receive a communication when the recordings are available.

Will I get CE for session recordings?

If you view a session recording, you’ll need to successfully complete a short quiz in order to receive 1 CE credit per recording. Either way, you can collect CE credits for each session you watch.

Where do I find the sessions recordings and quizzes?

All session recordings will be available April 1 and will be hosted by VIN/VSPN. All registrants of the OAVT 2022 Conference will receive a communication when the recordings are available.

CE Sessions

Where do I find my CE certificate?
Your CE certificate will generate within 24 hours and you’ll find it on the Certificate tab in the session details view. You’ll be able to download the certificate and use it to self-report in your CE record.

CE certificates will only be displayed for the sessions that you attended live.

What time zone will the sessions be presented in?
All sessions will be presented in Eastern Standard Time (EST). 

How do I watch a session?
From the Program page, click on the title of the session you are interested in viewing.   Next, simply add it to your agenda  (if it is not already there) by clicking on the  “Register and Add to my Agenda” button.  You will then be able to join or watch by clicking the green join presentation button.  (Note: You must be logged in to do the above steps.)

What if I am not seeing the green join presentation button?
First, make sure you added the session to your agenda as per the above. if you have added the session to your agenda, and are still not seeing the green join presentation button, your browser might be cached on your device. You may need to clear your browser’s cache on the join page. To do so log out and back in, if that doesn’t work try the following:

On Windows: ctrl + F5
On a Mac/Apple: Apple + R or command + R
On Linux: F5

When will the session recordings be available after the conference for download?

All session recordings will be available April 1 and will be hosted by VIN/VSPN. All registrants of the OAVT 2022 Conference will receive a communication when the recordings are available.

How can I interact with other event attendees and speakers?
There are a few ways you can interact with others attending the conference: While live sessions are running, you can chat with other attendees and submit questions for speakers inside the Zoom room. Sessions will be followed live Q&A with speakers. You can also use our conference Network, above in the menu to connect with attendees. 

What do I do if I have questions for the speaker?
Use the Q&A box during the session! Speakers will be taking questions live at the end of each session.

How do I submit a session evaluation?
Within the session detail page click on the evaluate tab. You will then see all the evaluation questions below. Please fill out all and hit submit.  You can do this for each session you participate in.

 

I have other questions!
You can submit a question to us here. We will reply as soon as possible.


© 2024 Ontario Association of Veterinary Technicians

OAVT Conference

107-100 Stone Road West
Guelph, ON
N1G 5L3

events@oavt.org